Q: What is WorldsAcross?

A: WorldsAcross is an online Spanish language learning platform that offers personalized, immersive experiences with native Spanish-speaking tutors.

Q: How does WorldsAcross personalize the learning experience?

A: Each student is paired with a dedicated coach who tailors the learning path according to the student’s level, goals, and preferences. Tutors provide 1-on-1 and group sessions to enhance the learning journey.

Q: What makes WorldsAcross different from other language learning platforms?

A: Our focus is on creating a cultural bridge through immersive learning experiences. We offer personalized coaching, flexible scheduling, and a supportive community to ensure that students achieve fluency and confidence in Spanish.

Q: What membership plans does WorldsAcross offer?

A: We offer a Free Tier, Starter Plan, and Premium Plan. Each plan provides different levels of access to classes, coaching, and resources.

Q: What is included in the Free Tier?

A: The Free Tier includes access to our library of lessons, weekly content tailored to your level, priority access to special sessions, and one free one-on-one Spanish class (60 minutes long).

Q: What are the benefits of the Starter Plan?

A: The Starter Plan includes everything in the Free Tier plus unlimited group sessions, personalized coaching, and 10 one-on-one classes per month (30, 60, or 90 minutes long).

Q: What does the Premium Plan offer?

A: The Premium Plan includes all the benefits of the Starter Plan with the addition of unlimited one-on-one classes (30, 60, or 90 minutes long).

Q: How do I book an online class?

A: After signing up, you can easily book classes through our user-friendly scheduling platform. Choose a convenient time and select your preferred tutor.

Q: What do I need for an online class?

A: You need a suitable device with a stable internet connection, a webcam, and Google Meet installed.

Q: What are group sessions at WorldsAcross?

A: Group sessions are interactive and culturally rich classes where students engage in real-life conversations and cultural experiences. These sessions are designed to enhance language skills and cultural understanding.

Q: How are group sessions different from group classes?

A: Group sessions focus on practical language use and cultural immersion with a small group of students (max 5), while traditional group classes are larger and more structured.

Q: What resources are available in the library?

A: Our library offers a wide range of lessons, exercises, and materials tailored to different proficiency levels. It includes videos, articles, and interactive content.

Q: How do I access the library?

A: The library is accessible to all members, with additional exclusive resources available for Starter and Premium subscribers.

Q: What is the WorldsAcross Method?

A: The WorldsAcross method, known as “Living the Language,” combines active and passive learning for an immersive Spanish experience. Active learning involves one-on-one classes, conversations with native speakers, and role-playing exercises. Passive learning includes listening to stories and watching videos. We focus on seamless grammar building, real-life use, and interactive fun through direct interaction, problem-solving tasks, and group activities. Personalized coaching ensures each student gets tailored support, progress tracking, and motivation.

Q: How does the coaching process work?

A: Coaches assess the student’s current level, set learning goals, create personalized learning paths, and provide regular feedback and support. They record video updates to visually demonstrate progress.

Q: What is the satisfaction guarantee at WorldsAcross?

A: We offer a no-questions-asked refund if students are dissatisfied within the first month. Additionally, if students don’t achieve their desired outcomes with the help of our coaching staff, they can request a refund.

Q: How do I request a refund?

A: You can request a refund by contacting our customer support team within the specified timeframe.

Q: Why does WorldsAcross use Google Meet?

A: Google Meet provides a reliable and secure platform for our online classes, ensuring smooth and high-quality video sessions.

Q: Do I need a Google account to join classes?

A: Yes, you need a Google account to access Google Meet and participate in our online classes.

Q: What if I have technical issues during a class?

A: Our dedicated tech support team is available to assist with any technical issues you may encounter during your classes.

Q: How do I contact tech support?

A: You can reach our tech support team via email or through the support section on our website.