Terms and Conditions

1. Subscriptions and plans

We offer several membership plans, each including a different mix of group classes, one-to-one classes and coaching. Every plan is available monthly, for six months, or for twelve, and renews automatically at the end of each period unless you cancel before it ends.

Prices can change, but if you are an active subscriber we will email you before any change affects your renewal. Keeping valid payment details up to date is your responsibility; a failed payment is retried up to three times before the subscription is cancelled.

2. Free trial

New members can start with a seven-day free trial. A payment method is required to begin it, and you can cancel at any point during those seven days at no charge. If you do not cancel, the plan you chose begins at the end of the trial and is billed normally from then on.

3. Refunds

You may request a full refund within 30 days of your first purchase, no questions asked. It applies equally to monthly, six-month and annual plans, and we will not ask you for a reason or ask you to stay.

On a renewal, if you have taken no classes and used no services, and the renewal was charged within the last three days, you may request a refund of that charge.

Write to support@worldsacross.com. Refunds are usually processed within five to ten business days.

4. How we expect members to behave

Classes are live, with real people, and everyone is entitled to a decent hour. We ask that you:

• Are dressed and presentable during class.
• Avoid offensive, disruptive or inappropriate behaviour — foul language or explicit topics, for example.
• Arrive on time and are respectful of your tutor’s time.
• Do not share your account or ask tutors for their personal contact details.
• Join from somewhere quiet enough to learn in.

A first breach gets a formal warning. A second may end the membership permanently, without refund.

5. Using the platform

You agree not to use the platform to:

• Break the law, or infringe anyone’s intellectual property.
• Harass, threaten or defame anyone.
• Disrupt our servers or networks.
• Impersonate anyone, or act fraudulently.
• Decompile, hack or reverse-engineer our systems.

6. Our content

Everything on the platform — lessons, text, graphics, video and audio — is protected by copyright and trademark. You may use it to learn. You may not republish it, sell it, redistribute it, build derivative works from it, or exploit it commercially, without our written permission.

7. Recordings, and AI notetakers

Classes are not recorded. A class with a tutor is not recorded, transcribed or stored as audio or video. This is the default, not a setting you have to find.

A class may be recorded only where all of the following are true, and any one of them missing means no recording is made:

• A tutor or coach asked you first, in advance, and told you what the recording would be used for.
• You explicitly agreed. Saying no changes nothing about the class you receive.

Where a recording does exist:

• It is never shared or made public without your written permission.
• Only authorised WorldsAcross staff can open it.
• It is deleted immediately if personal information is disclosed, or the moment you withdraw consent — which you can do at any time, including after the class.

Students may not record their own classes — audio, video or screen — without submitting a request and receiving written approval. Unauthorised recording breaches these terms and may suspend an account.

Coaching is different, and this is where notes are taken. In a coaching meeting, including Meet My Coach, your coach may use an AI notetaker to summarise what was discussed and draft your progress notes, so that they can pick up where you left off rather than asking you to repeat yourself. It runs only with your explicit consent; your coach will tell you before switching it on, what it captures and where it is stored; and you can decline and still have the meeting.

8. Referral program

Active subscribers in good standing can invite new members and both sides earn credits or a discount, on the terms published on the referral page inside the app.

• Rewards apply once the person you referred completes their first paid period.
• Benefits are non-transferable, have no cash value, and cannot be combined with other promotions. Credits expire on the terms stated on that page.
• Each new subscriber can be referred once. Self-referrals and duplicate accounts are not eligible.
• We monitor referral activity for abuse, and may suspend or remove benefits and accounts involved in it.

Credit values and expiry terms are published on the referral page and may change; changes apply to new referrals from the date they are published.

9. Content on this site

What we publish here is for information. We try to keep it accurate and current, but we do not guarantee that it is complete or up to date. Comments and anything else posted by users are the responsibility of whoever posted them, and we may edit or remove material we consider inappropriate.

10. Linking to us

Organisations such as government agencies, search engines and news media may link to this site without asking. Embedding our pages in a frame, or presenting our content in a way that misrepresents WorldsAcross, requires written consent. We are not responsible for the content of sites we link to.

11. Cookies and privacy

What we collect and why is set out in the Privacy Policy; every cookie is named in the Cookie Policy. Nothing that is not strictly necessary loads until you consent, and you can withdraw that consent at any time.

12. Warranties and liability

The platform is provided as is, without warranties of any kind, express or implied — including as to accuracy, uninterrupted access, or fitness for a particular purpose. We are not liable for indirect, incidental or consequential damages arising from your use of it. Nothing here limits liability that cannot be limited by law.

13. Changes

We may revise these terms. Changes take effect when posted, and active subscribers are emailed about material changes at least seven days before their next renewal. Plan features, pricing and promotions may also change; existing subscribers keep their current price until the end of the period they have paid for.

14. Contact

Billing and refunds: support@worldsacross.com. Anything else: info@worldsacross.com.